Blockmetry accounts are structured as Users, Organizations, and Properties. Here we describe what these mean.
A User is a person identified by their email address, which doubles as their username, and associated password.
Organizations and Properties
An Organization is the legal entity which is the data controller that enters into contract with Blockmetry, instructing us to act as their data processor. The terms in italics in the previous sentence are as defined in the GDPR, and the contract is executed when a user signs up a new Organization and accepts Blockmetry's terms of service.
An Organization owns zero or more Properties. A Property is the website for which the User wants Blockmetry to process analytics data.
Each Property has its own unique measurement code that Blockmetry creates. The includes creating a measurement endpoint (URL) specific to that Property. You can get the measurement code from the Property's admin page. Blockmetry rejects measurements to an endpoint that are not from the Property's website or other configured first-party domains.
A User can have a specified role (permissions) for an Organization or a Property. The roles are:
- Compliance (such as the DPO);
- Account Manager (see below).
The Organization Owners have the ultimate control of the Organization and its Properties. They can add more users in the different roles to the Organization or the Properties the Organization owns.
Admins are allowed to edit most of the Organization settings, and the Organization's Properties.
The User that creates an Organization is the initial Owner of the Organization, and accepts Blockmetry's Terms of Service on behalf of the Organization.
The Account Manager provides support and help with the Blockmetry products. Your Account Manager is shown in the admin UI when you are logged in.
By default, Blockmetry is your account manager.
However, if you signed up through one of our partners, they may take on the Account Manager role for your Organization (and thus all Properties of that Organization). They are your first point of contact for any help, questions, and feedback. Regardless, you can always contact us if you need any help.