Last updated 2 February 2018.
What is Blockmetry?
Blockmetry is a web analytics tool that measures website traffic in a privacy-conscious way. Blockmetry’s product goal is to measure website traffic while removing the possibility to identify or profile the website visitor. To rephrase, visitor privacy is at the heart of the Blockmetry product, and it’s balanced with the legitimate interest of our customers to get high-quality data to understand traffic to their websites. The full technical details about how Blockmetry works are beyond the scope of this document, although some specific points are described here as they are particularly relevant to privacy.
Who runs Blockmetry?
The Blockmetry service is owned and operated by Deliberate Digital Ltd, a company registered in England and Wales with company number 09866199.
Our mailing address is:
35 Wimbledon Hill Road, Wimbletech
Data processed to measure website traffic
Blockmetry processes website traffic data to produce reports that cannot identify or profile the website visitors on its own.
Sources of web analytics data
No user identifiers or cookies
Because Blockmetry does not track individuals, it cannot identify them nor profile them.
IP addresses and honoring the Do Not Track header
Blockmetry does not store Internet Protocol (IP) addresses, but the IP address is used as follows:
- The IP address is one of many signals used to identify bots (also called spiders or crawlers) that would pollute the analytics data Blockmetry produces.
- If the Do Not Track header is not set by the browser, the IP address is used to identify the perceived country and city the request is coming from, a step call geolocation.
- If the Do Not Track header is set by the browser, the IP address is ignored and the request is marked as coming from an unknown geolocation. Wikipedia has more information about the Do Not Track header.
Blockmetry only processes the minimum data necessary to produce the final data for reporting. In addition to honoring the Do Not Track header, Blockmetry minimizes, normalizes, and anonymizes each measurement. This process discards a very large portion of the data Blockmetry receives with each request.
No cross-customer tracking
The process that generates the Cohort ID that identifies the anonymity set guarantees that the same browser visiting multiple Blockmetry customers will be assigned different Cohort IDs. This means it is impossible for Blockmetry or any of its customers to track visitors across websites from different customers.
EU-based data processing, export
Blockmetry supports several ways to make measurements. Regardless of how the measurements are made, the data is processed using EU-based datacenters. Blockmetry customers may instruct us to export the data outside the EU or EEA, and that’s a decision outside our service.
Why we process web analytics data
For Blockmetry customers
Blockmetry is a data processor that processes web data under the instruction of our customers. They sign up after agreeing a contract that includes:
- Provisions required by data protection laws such the UK’s Data Protection Act (1998) and the EU General Data Protection Regulation (GDPR);
- Instructions about how to customize Blockmetry’s processing about how their website (e.g. the URLs of the site) may inadvertently identify users, and how to mask these user identifiers.
For Blockmetry itself
When visiting the Blockmetry website itself, we process web analytics data because we have a legitimate interest in understanding how our visitors came to the website, what content they interacted with, and how they interacted with it.
Data processed when contacting Blockmetry
You may contact Blockmetry, for example by filling out the contact form or to sign up to use the service. If you do, we may collect your name and contact information. This data will only be used for the purpose of following up with you, and will be retained for up to a year before being deleted.
Data processed for the mailing list
You may subscribe to our mailing list. We use a third-party provider to manage our mailing list and send out the emails. You can unsubscribe any time you wish. While subscribed, our provider will store your name and email address, and we will use your details only for sending you emails via the mailing list.
- Announce the change on the website;
- Update this page with the changes;
- Update the date at the top of this policy.
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